Trust & Security
Your trust is our priority. Tetrate is committed to maintaining the highest standards of security, compliance, and data protection across all our products and services.
Compliance & Certifications
SOC 2 Type II
Successfully completed SOC 2 Type II audit demonstrating our commitment to security, availability, and confidentiality controls.
ISO 27001
Certified to ISO 27001 standards for information security management systems.
FedRAMP Ready
Tetrate provides FIPS-validated solutions suitable for FedRAMP Rev. 5 environments, with built-in documentation templates for System Security Plans.
GDPR Compliance
Fully compliant with GDPR requirements for data protection and privacy.
Security Practices
Data Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We implement end-to-end encryption for sensitive communications.
Access Controls
Multi-factor authentication (MFA) is required for all user accounts. We implement role-based access controls (RBAC) and principle of least privilege.
Security Monitoring
24/7 security monitoring and threat detection using advanced SIEM tools. Real-time alerts and automated response systems protect against threats.
Vulnerability Management
Regular security assessments, penetration testing, and vulnerability scanning. We maintain a comprehensive patch management program.
Incident Response
Established incident response procedures with defined escalation paths. Our security team is trained to respond to security incidents within defined SLAs.
Business Continuity
Comprehensive disaster recovery and business continuity plans. Regular testing ensures our ability to maintain service availability.
Privacy & Data Protection
Data Minimization
We collect only the data necessary to provide our services. No unnecessary personal information is stored or processed.
Data Residency
Customer data is stored in secure, geographically distributed data centers. We respect data residency requirements and regulations.
Data Retention
Clear data retention policies ensure data is only kept for as long as necessary. Automated deletion processes enforce these policies.
User Rights
We respect user rights including access, rectification, erasure, and portability. Easy-to-use tools are provided for data subject requests.
Third-Party Security
Vendor Assessment
All third-party vendors undergo comprehensive security assessments before engagement. We maintain a vendor risk management program.
Subprocessor Management
We maintain an up-to-date list of subprocessors and notify customers of any changes. All subprocessors are bound by strict data protection agreements.
Security Requirements
All third-party services must meet our security standards including encryption, access controls, and compliance certifications.