Introduction
Protecting your private information is our priority. This Privacy Policy applies to Tetrate.io, www.tetrate.io, Tetrate, and Tetrate.io, Inc., and governs data collection and usage in compliance with the General Data Protection Regulation (GDPR). For the purposes of this Privacy Policy, unless otherwise noted, all references to Tetrate include Tetrate, Inc., Tetrate.io, and www.tetrate.io. By using the Tetrate website or any of Tetrate’s products or services, you consent to the data practices described in this statement.
Data Controller Contact Information
For the purposes of GDPR, the Data Controller is Tetrate.io, Inc. You can contact us at:
- Address: 691 S Milpitas Blvd, Suite 217 Falcon X, Milpitas, CA 95035 USA
- Email: info@tetrate.io
- Phone: +1 (408) 341-9273
Collection of Your Personal Information
To provide you with products and services, Tetrate may collect personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to the following personal data:
- First and Last Name
- Email Address
- Employer
- Job Title
Voluntary Data Submission
We do not collect any personal data unless you voluntarily provide it to us. You may be required to provide personal data when you use certain products or services, including:
- Registering for an account
- Entering a contest or sweepstake
- Signing up for special offers
- Sending us an email
- Submitting payment information for purchases
We will use your data for communication related to the services and products you request.
Use of Your Personal Data
Tetrate collects and uses your data to operate its website(s) and provide services. We may also use your data to inform you of other products or services from Tetrate and its affiliates.
Legal Basis for Processing Personal Data
Tetrate processes your data based on:
- Your consent
- The necessity to perform a contract
- Compliance with legal obligations
- Legitimate interests pursued by Tetrate
Sharing Information with Third Parties
Tetrate does not sell, rent, or lease its customer lists to third parties. We may share data with trusted partners to:
- Perform statistical analysis
- Send email or postal mail
- Provide customer support
- Arrange for deliveries
These third parties are required to maintain the confidentiality of your information and use it only for the agreed purposes.
Data Transfer to Third Countries
From time to time, and in order to perform contracted services, Tetrate may need to transfer personal data to third countries outside the EEA. Where we do this, we ensure that adequate safeguards are in place.
Your Data Protection Rights
Under GDPR, you have the following rights:
- The right to access your data
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent at any time
To exercise these rights, please contact us at the details provided above.
Tracking User Behavior
Tetrate may keep track of the websites and pages our users visit within Tetrate to determine the most popular services. This data helps deliver customized content and advertising. We may use tools like Google Analytics, HotJar, and Mixpanel for this purpose.
Automatically Collected Information
Tetrate may automatically collect information about your computer hardware and software, such as:
- IP address
- Browser type
- Domain names
- Access times
- Referring website addresses
This information is used to operate the service and provide general statistics.
Use of Cookies
Tetrate may use cookies to enhance your experience. You can accept or decline cookies through your web browser settings. Declining cookies may limit the website’s interactive features.
Links to Other Sites
Our website may contain links to other sites. We are not responsible for the privacy practices of such sites and encourage you to read their privacy statements.
Security of Your Personal Data
Tetrate secures your data using SSL Protocol and other measures. While we strive to protect your data, no transmission over the internet can be guaranteed 100% secure.
Children Under Thirteen
Tetrate does not knowingly collect data from children under thirteen. If you are under thirteen, you must ask your parent or guardian for permission to use this website. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
Email Communications
Tetrate may contact you via email for various purposes. You can opt out of marketing emails by clicking “UNSUBSCRIBE.”
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors. A complete list of Tetrate’s third-party processors follows:
| Processor Name | Service Provided | Personal Data Processed | Location |
|---|---|---|---|
| Amazon Web Services | Cloud computing | Email address | USA |
| Microsoft Corporation | Cloud computing | Email address | USA |
| Hubspot | Marketing communications | Email address, name | USA |
| Atlassian | Support portal | Email address, name | USA |
| Salesforce | Sales management | USA | |
| Cloud computing, email, calendering etc | Email address, name | USA | |
| Zoom | Video communications | Email address, name | USA |
| Heap | Anonymised usage analytics | None | USA |
Changes to This Statement
Tetrate reserves the right to update this Privacy Policy. We will notify you of significant changes by email, on our site, or by other means. Your continued use of the site constitutes your acknowledgement and agreement to the updated policy.
Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at the details provided above.
Data Protection Officer (DPO)
Our appointed Data Protection Officer can be reached at dpo@tetrate.io